Privacy Policy

1. Information We Collect

We collect the following types of information:

• Account information: name, email address, phone number, and password when you create an account.
• Sponsorship information: the children you choose to support, the frequency and amount of your contributions, and any messages exchanged through the app.
• Payment information: processed securely by our third-party payment providers. We do not store your full card or bank details on our servers.
• Device and usage information: IP address, device type, operating system, and how you interact with the app, collected automatically for analytics and security purposes.
• Child profile information: names, ages, photos, school information, and progress updates for children enrolled in the program by our verified local partners (schools, churches, and community organizations). This information is provided with appropriate consent from a guardian or partner organization and is used solely to connect sponsors with the children they support.

2. How We Use Your Information

• To create and manage your account and sponsorships.
• To process contributions and send you receipts and progress updates.
• To verify the identity of sponsors and safeguard the children on our platform.
• To communicate with you about your sponsorship, our programs, and service updates.
• To improve the Service, understand usage trends, and detect fraud or abuse.
• To comply with legal obligations, including financial record-keeping.

3. How We Share Your Information

We do not sell your personal information. We may share information with:

• Payment processors, to complete your transactions securely.
• Verified local partners (schools, churches, community organizations), to coordinate support for a sponsored child.
• Service providers who help us operate the app (hosting, analytics, customer support), under confidentiality obligations.
• Authorities, when required by law or to protect the safety of a child, sponsor, or the public.

4. Children's Privacy

Protecting children is central to our mission. The Service is intended for use by adult sponsors and our verified partner organizations, not directly by children. Information about a sponsored child is collected and shared by our local partners with appropriate consent, is limited to what is needed to facilitate sponsorship and report on a child's progress, and is never used for advertising. If you believe a child has provided us with personal information directly and without appropriate consent, please contact us so we can remove it.

5. Data Security

We use industry-standard technical and organizational measures, including encryption in transit, to protect the information we hold. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we work continuously to protect your data and the children on our platform.

6. Data Retention

We retain personal information for as long as your account is active or as needed to provide the Service, comply with our legal obligations (such as tax and accounting requirements), resolve disputes, and enforce our agreements.

7. Your Rights and Choices

Depending on where you live, you may have the right to:

• Access, correct, or delete the personal information we hold about you.
• Withdraw consent to marketing communications at any time.
• Request a copy of your data in a portable format.
• Ask us to restrict or object to certain processing of your data.

To exercise any of these rights, contact us using the details below.

8. Cookies and Tracking

Our website may use cookies and similar technologies to remember your preferences and understand how visitors use our site. You can control cookies through your browser settings.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date above.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us at:

Email: hello@childspurse.com
Phone / WhatsApp: +234 765 483 555 43